"We can't thank you enough for such fantastic service and doing a wonderful job getting our frozen/burst pipes fixed in our well. Thank goodness it wasn't burst at the house! Not having water for 2 whole days was surely a pain, but you saved the weekend. You guys are great and we've been raving about you on Facebook. Plus our next door neighbors are very happy having their frozen water issue fixed, too. They thanked us for recommending you.
We also wanted to thank you for the Senior Discount - it surely helps out a lot!"
— Jim and Jan O'Malley, Plumbing
"I had Johns Plumbing come for a second opinion on what would have been a very costly project. They had a camera to show me the line that I was told had collapsed. The line looked good after they unclogged the paper. Paul said, "Seeing is believing," and he was right. I didn't have to have the line replaced as diagnosed by the other company."
— Jessica, Plumbing
"Johns did a fantastic job and were very reasonably priced. They also had a line camera which most others do not. So they were able to show me the condition of the lines they cleaned out at no additional charge. I wouldn't use anybody else again. Also the techs were very nice and well mannered."
— Wade, Drain Services
"Just wanted to give you a shout out from a very satisfied customer. My upstairs heat went out over the weekend, and I called and scheduled them to come out first thing this morning. They were there bright and early and took care of the issue very quickly. I can't tell you enough how great it is to have a heating and air company that you can trust not to take advantage of you."
— Dace Hennessee, Heating
"We called Johns Plumbing and WOW! A truck was dispatched and was at our location in less than an hour - this is true customer service! I can not tell you enough how professional and knowledgeable the two men were. They diagnosed the real problem, which turned out to be something entirely different than what my son and I thought it was. The men were hard working and got me diagnosed and repaired in short order. They showed respect for the cleanliness of my property, were pleasant easy to talk to, and did a great repair. Johns Plumbing will be who I will continue to use when the need arises and I will recommend Johns whenever I can."
— K. Bolte, Plumbing
"Chuck is the best technician we have ever had in our home, to do any type of service work. We had an incredible experience working with him. He came to put in our water heater and he was so pleasant, patient, obliging and kind... even after doing a very tough job. I could not recommend him enough, and I have already given your info and his name to my friends. Thank you again!"
— Jean H, Plumbing (Water Heater)
"Just wanted you to know that one of your plumbers (Matt, I believe) and a helper just left my home. They were polite, pleasant and professional, got in and out in a reasonable amount of time and fixed everything I had broken. They were a very positive reflection of the Johns Plumbing brand."
— Mark Moser, Plumbing
"VERY SATISFIED CUSTOMERS We came home to a cold house at 9:00pm and could not figure out why our heat was not working. We called Johns plumbing and heating after hours and they were here in less than 30 minutes. The technician was able to identify and fix the problem in 20 minutes. He was even considerate and quiet because he knew our baby was sleeping. Our technician was friendly, fast and efficient and we definitely recommend their services. Howard did an excellent job."
— Patrick, Heating
"Howard came to house today to do regular maintenance. Just wanted to let you know he is a great guy, very helpful, very informative, and please tell him I was happy with him. I did, but maybe you can too!!"
"We recently had a water conditioning system installed by Dr. Johns H2O. Our well water had a very high level of iron and other minerals. We had a constant problem with stains on our sinks and toilets. Since our system was installed we have seen a great improvement in our water quality. No more stains, our washing machine cleans better, and the water tastes great. I wish now I had done this sooner. Dr. Johns H2O has been a pleasure to work with."
— David, Dr. Johns h20
"Brian and Brandon, thank you for a great job, and for informing me of other problems with the faucet and what more should probably be done!
It is professionals like the both of you from Johns Plumbing who keep us coming back to Johns Plumbing anytime we need service at our home.
I just wanted to echo what Elizabeth said: "Always pleased with Johns Plumbing!"
— William, Plumbing
"I have been very pleased with your customer service, in getting my new unit installed. You made the transition process very easy from beginning to end. Your patience in answering all of my concerns, gave me confidence in knowing, that I made the right decision.
Additionally, I also wanted you to know that Tony worked diligently, to complete the installation. His professional interactions with his co-workers and me, were impressive. I believe that you have a team leader in the making. He is an outstanding representative for Johns Plumbing. If there is an award for which I can recommend him, please let me know.
Thank you, again for everything, including the surprise candy delivery!
— Ginny, AC Unit
"Am highly impressed with work done at our house. What took me 8 hours to screw up only took you all no time to fix Will be calling you all again once again highly impressed Will be recommending you to all my friends done took pics of work done am really impressed thanks slot felt price was very reasonable."
— Matt, Plumbing
"I just had to let you know about the excellent service we received from John's heating and ac last week....
Hugh and I moved to Land's End in Dec. and we are still getting used to our new home. Our downstairs AC gave out last week on one of the super hot days. I called the emergency # on our AC units, because they had 24 guaranteed service and they practically laughed when I asked could they come that day. We called them since our units were under warranty. It was about 8 am then and when they couldn't come I called John's (since they did work for us at our other house). The receptionist was extremely nice and comforting and said it would be no problem to get to us that day but it may be an after hours charge. This was Wed. and Thurs. we were leaving for vacation and we didn't want to leave our house without air. We didn't care about the extra charge and she carefully explained everything.... I am sorry that I didn't get her name but she really went out of her way. We set up a 5:00 appointment.
We had a call from Tommy, midday and he said he could be at our house around 2 and Hugh met him there. We were pleased he got to us early since he had to order a new motor and we were still hoping to get away on Thurs. Tommy was great and he got us taken care of ASAP and we went merrily on our way just a little later than we planned. We were really impressed with Tommy and he was so prompt, efficient and considerate. I mentioned knowing you and I could tell that he thought a lot of you.
The service was so superior that Hugh and I both wanted to pass it along to you. Hope you are having a great summer and I hope to see you soon.
Take care, Mary Lou"
— Mary Lou, Air Conditioning
"I wanted to compliment your service representative, Paul Flynn. On March 25, 20151, Mr. Flynn made a service call to our home. He was professional, knowledgeable and thorough. He and his associate, Jay Wolfe, did an excellent job in solving our problem and we were very pleased. Mr. Flynn suggested that we get a new toilet and replace the leaking faucets in the master bathroom and gave us recommendations on what products would best fit our needs. We accepted his recommendations and appreciated very much his professional assistance.
Mr. Flynn returned on March 31, 2015 with his associate, Travis Shepherd, to install the new toilet and faucet. We are very pleased with your company adn the service the Mr. Flynn and his associates provided us. Mr. Flynn is a great ambassador for Johns Plumbing and you can be proud of the manner in which he and his associates represent your company."
— Peggy Vogel, Plumbing
"Thank you so very much for the delicious box of truffles. We so enjoyed them! And, many thanks for the competent and professional service provided by your polumbing and HVAC teams this past year. We are so very pleased with the recent installation of our Trane system. It has made a major difference in our home. Many thanks to all those who made is such a pleasant experience beginning with Gary, Tony, Brent and the Installers. Their work was truly beyond reproach and so appreciate their expertise, kindness and professionalism.
And one last special thank you to your lovely family. Not being native to this area, without their informative and darling TV ads over the years we may have not been aware of your company. So please thank them for us.
Thank you again to you and your staff for being there for us."
— Debbie and Steve Berliner, New AC System
"We had plumbing problems under our kitchen sink this afternoon. We called you, and very soon Matt Smith and his helper arrived on this cold snowy day. They had our plumbing up and going in record time, they were not only quick in fixing our problem, but also were as nice and polite as could be. We were very impressed with their prompt and efficient service, all the time while doing it with a smile. "
— Jim and Betty Hunter, Kitchen Sink
"We've used Johns Plumbing, Heating & Air for years and have never had a bad experience. They are always on time, and their service technicians are always friendly and professional. It's nice that you can schedule appointments on their website. We recommend Johns to all our neighbors and friends."
— Leigh, Heating & Air and Additional Services